Shipping and Exchange Policy

Shipping Within Qatar

  • Orders are prepared within 1–2 business days
  • Expected delivery time: 2–4 business days within the State of Qatar
  • Shipping cost is displayed at checkout
  • Free shipping for orders above (to be specified as desired)

Order Tracking

A tracking number will be sent to the customer via email or WhatsApp after the order has been shipped.

Exchange and Return

We accept exchanges or returns according to the following conditions:

  1. The product must be in its original condition and unopened
  2. The return request must be submitted within 7 days of receipt
  3. The purchase invoice must be provided
  4. Opened honey products cannot be returned for health and safety reasons

Cases Not Covered by Return

  • Products that have been opened or used
  • Damage resulting from improper storage
  • Special or customized orders

Refund

  • The amount will be refunded within 5–10 business days after receiving and inspecting the product
  • Refunds are processed using the same payment method used for the purchase

Customer Service:
Phone: +97455181922
Email: customer.service@beevora.qa

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